Useful organisations

The organisations below can provide practical and/or emotional support to you during this time. For additional local organisations, contact Brake, or speak to your police contact or Victim Support Worker.


Brake provides free support resources for adults and children on coping with grief following bereavement in a road crash. Go to for further details and to order online, or contact Brake on 021 407 953. Brake also works to prevent road deaths and injuries and to advocate for victims' rights. Brake coordinates Road Safety Week, and runs road safety education programmes in schools, communities and companies.

The charity also provides opportunities for bereaved families to get involved in road safety activities, through volunteering and/or fundraising. / 021 407 953 / This email address is being protected from spambots. You need JavaScript enabled to view it..

Emotional support

Victim Support (nationwide)
Offers free emotional support, information, financial assistance, and referral to other support services. / 0800 VICTIM (0800 842 846)

Skylight (nationwide)
Offers counselling services in various parts of the country and provides specialist resources/information about grief and loss. / 0800 299 100 / 04 939 6767

The Grief Centre (nationwide/Auckland)
Offers counselling services face-to-face, over Skype and by phone, runs bereavement support groups in Auckland and provides resources on grief and loss. / 09 418 1457

Road Traffic Accident Trauma Trust (Canterbury)
Offers free counselling services for people in the Canterbury region.

Loss and Grief Centre (Southland)
Offers a drop-in service, referral to counselling and support groups on grief and loss. / 027 443 8788

Grief Support Services (Western Bay of Plenty)
Offers subsidised counselling. / 07 578 4480

Practical support

ACC provides financial support which can include help with funeral costs, one-off payments and/or loss of income. / 0800 101 996

Citizens Advice Bureau
For free, confidential and independent information and advice on various issues such as legal and financial issues. / 0800 367 222

Coronial Services
For information about the coroner process and inquests.

End of life services
For more information on what to do, and what services might be available to you following the death of a loved one.

Funeral Directors Association NZ
To help find a registered funeral director. / 04 473 7475

No one Ever Stands Alone (NESA)
Provide free We Care packs to people affected by crashes.

Organ Donation NZ
For help with organ and tissue donation.

Victims Info Service
For practical information and emotional support, and information to help you understand the legal process if criminal charges are brought following the crash. / 0800 650 654

Work and Income NZ (WINZ)
WINZ can help if you or your loved one was receiving benefits, or if your loved one was the main income-earner. You may also be entitled to help with funeral costs, and do not have to be receiving a benefit to qualify for this.

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